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Create an internal Google for your credit union

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When employees need to perform tasks or solve member problems, they turn to the employee help site.

They would start with a search.

Just like Google, they are immediately shown resources to guide them.

This digital guides combines checklists with decision trees to accommodate every employee.

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If an employee needs additional information, they can expand the checklist item for more context.

Guides can even display other guides within your help site.

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As employees work through the task, they follow decision trees to account for every variable.

Add additional checklists within the article to ensure every detail is accounted for.

Employees quickly and easily follow the rest of the guide to perform the task.

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At the end of the guide, employees will feel confident knowing they performed the task without any mistakes or errors.

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Want to see more? Schedule your ScreenSteps demo today.

Schedule time with the ScreenSteps team to learn how a knowledge ops platform can transform training & operations at your credit union.

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